Leadership Conversations

How Optum Is Tackling the Primary Care Crisis

Teamwork and Touch Base by 12: Building Trust Through Better Communication

Distinguishing the Difference Between Curing and Caring When Treating Patients

Scaling AI-Driven Health Care at Optum Amid Industry Transformation

Five Critical Leadership Skills for Managing a Health Care Merger

Care Innovations for Reaching Rural Populations

Investing in the Right Thing: How Simplified, Value-Based Care Moves Health Upstream

Having the Backs of Our Caregivers: Strategically Partnering Without Losing Staff

Resolving Physician Shortages with New Care Models

The Mangomoment: Small Acts of Health Care Kindness and Leadership

System-Level Change Management with a Population Health Lens

Transforming from Inconsistent Greatness

Setting the Benchmark: Improving Outcomes for All

RETOOL: Engaging with Gig Workers for the Foreseeable Future

Carbon Neutral Care Is Not Impossible

Population Health Management: The Next Big Inflection in Health Care

Value-Based Care in Action: A Growing, Necessary Disruption to the Status Quo

You May Never Use It, but You Build It Anyway: Preparing Health Systems for Tragic Events

With PROMs, It Matters What You’re Measuring

Health Care Is Simple but Profound

What’s Up with Health Misinformation?

Weathering Storms as Pandemic Prep: How Katrina Aided Ochsner’s Response to Covid-19

Health Equity, Environmental Sustainability, Workforce: The Joint Commission’s Three Strategic Priorities

Communication Innovation in the Covid-19 Era

Equitable Kidney Disease Care: Far from Perfect, Far from Done

Advancing Health Care Affordability in Massachusetts and Beyond

Racial Equity Plan: Developing Specific Actions for Anti-Racist Health Care

Improving Care for the Intellectually Disabled

Full Lifecycle Interventions for Addressing Social Determinants of Health

Covid-19 Learnings from the Ebola Crisis

Confronting Racial Disparities in C-Suite Health Care Leadership

Confronting the Nursing Crisis by Recontextualizing Its Past and Reenvisioning Its Future

The Top of the Pyramid: High Quality, Best Value, Patient-Centered Care

Telemedicine Is Medicine: Training Medical Students on Virtual Visits

Lessons from a Female CEO: You Never Learn If You Don’t Challenge Yourself

Applying the Equity Lens to Quality and Safety Initiatives

How to Create Incentives for Improvement

Celebrating Successes During Bleak Times

Apollo Hospitals’ Response to Covid-19 in India: Behind the Scenes

What’s the Performance Implication of a Nondiverse Leadership Team?

Turning the Mirror on Ourselves to Manage Nonstop Crisis Mode

What Went Right in Israel During the Height of Covid-19?

Trauma in Our Streets and in Our ED: How a Minneapolis Trauma I Health Center Handled 2020

A Nurse Is Not Just a Nurse: The Challenges of Nursing During a Pandemic and Beyond

Like a 100-Day Hurricane: Sustaining Months-Long Crisis Response

Covid-19 Vaccine Distribution: One of the Most Complex Tasks in American Public Health History

Why Can’t I Get It? Make Covid-19 Vaccination Convenient and Simple

Public Health and Population Health: Are They the Same Thing?

Dance of the Porcupines: A View into the Rapid Development of Covid-19 Vaccines from Around the World — Part 2

Dance of the Porcupines: A View into the Rapid Development of Covid-19 Vaccines from Around the World — Part 1